Privacy Policy – How CG77 Keeps Your Personal Data Safe and Private

This Privacy Policy applies to all personal data collected and processed by cg77 ("we," "us," or "our") through the cg77.best website and any related services, mobile interfaces, or communications channels associated with the cg77 platform. When we say "personal data," we mean any information that can be used to identify you directly or indirectly – things like your name, contact details, financial account information, or betting history.

This policy is designed to be clear and honest. We're not trying to bury important things in dense legal language. If you're a registered player at cg77, or if you're simply browsing our site, this policy explains what happens with your data throughout the process.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which are incorporated by reference. Together, these three documents govern the relationship between cg77 and every player on our platform.

Cg77 collects different types of information depending on how you interact with our platform. Here's a clear breakdown of what we collect and where it comes from:

We do not collect data that isn't necessary for operating your account or complying with legal requirements. We also do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by applicable regulations.

Every piece of data cg77 collects is used for a specific, legitimate purpose. Here's a transparent look at how your information is put to use:

• Account Management To create, maintain, and manage your cg77 player account, including processing logins, updating profile information, and communicating account-related notifications.
• Processing Transactions To process deposits and withdrawals through GCash, Maya, BDO, BPI, UnionBank, and other Philippine payment channels. Financial data is handled through secure, PCI-DSS-compliant gateways.
• Identity Verification (KYC/AML) To verify player identities as required by Philippine anti-money laundering regulations before processing withdrawals and for ongoing compliance monitoring.
• Platform Improvement To analyze usage patterns, identify technical issues, and improve the cg77 platform experience for all Filipino players.
• Promotions and Communications To send you relevant bonus offers, game updates, and platform announcements. You can manage your communication preferences in your account settings at any time.
• Fraud Detection and Security To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other violations of our Terms and Conditions.
• Legal and Regulatory Compliance To comply with applicable Philippine laws and regulations, including reporting obligations to relevant gaming and financial regulatory authorities.

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), cg77 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfill our obligations to you as a player, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML requirements and financial reporting obligations.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and business analytics, where these interests do not override your rights.
• Consent: For marketing communications and optional features, we rely on your affirmative consent. You may withdraw consent at any time without affecting prior processing.

Cg77 does not sell, rent, or trade your personal data. We may share your information with the following categories of third parties, and only for the purposes stated:

• Payment Processors GCash, Maya, GrabPay, BDO, BPI, UnionBank, and other payment service providers receive only the information necessary to process your specific transaction. They handle this data under their own privacy policies and security standards.
• KYC Verification Partners Identity documents submitted during verification may be processed by licensed third-party verification services that assist us in fulfilling our regulatory obligations. These partners are bound by strict data processing agreements.
• Technology and Platform Providers Cloud hosting providers, cybersecurity services, and software vendors that support platform operations may have limited access to data as part of their service delivery, subject to confidentiality agreements.
• Regulatory and Law Enforcement Authorities We may disclose personal data to Philippine government agencies, law enforcement, or regulatory bodies when required to do so by law or valid legal process.

The cg77 website uses cookies and similar tracking technologies to improve your browsing experience, keep you logged in, and help us understand how players use our platform. Here's what you need to know:

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These handle login sessions, security tokens, and basic navigation. You cannot opt out of these without affecting platform functionality.
• Analytics cookies: Help us understand how players navigate the site – which pages are most visited, how long sessions last, and where improvements are needed. This data is aggregated and does not identify individual users.
• Functional cookies: Remember your preferences such as language settings, display options, and notification choices so you don't have to reset them every session.
• Security cookies: Used for fraud detection, bot prevention, and identifying suspicious login attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using cg77, though some personalization features may be affected. We do not use cookies to deliver advertising to third-party platforms.

We retain your personal data only for as long as it is necessary for the purposes it was collected, or as required by Philippine law. Here's a general guide to our retention periods:

When data is no longer needed and the retention period has passed, we securely delete or anonymize it in accordance with best practices for data disposal.

Protecting your personal and financial data is one of the highest priorities at cg77. We implement a layered security approach that covers both technical and organizational safeguards:

• All data transmissions are encrypted using TLS 1.2 or higher (SSL certificates).
• Passwords are stored in hashed form using industry-standard algorithms. We cannot read or recover your password.
• Payment data is handled through PCI-DSS-compliant processors. CG77 does not store full card numbers or GCash PINs on our servers.
• Access to personal data within cg77 is limited to authorized personnel on a strict need-to-know basis.
• We conduct regular security audits, vulnerability assessments, and penetration tests to identify and address potential weaknesses.
• Automated systems monitor account activity around the clock for signs of unauthorized access or fraudulent behavior.
• All staff with access to personal data are trained on data handling policies and bound by confidentiality agreements.

Under the Philippine Data Privacy Act of 2012, every registered player at cg77 has the following rights with respect to their personal data. We take these rights seriously and will respond to all valid requests within 15 business days.

To exercise any of these rights, contact our Data Privacy Officer at privacy@cg77.best. We may need to verify your identity before processing your request. If you believe your rights have been violated, you may also file a complaint with the National Privacy Commission (NPC) of the Philippines.

The cg77 platform is strictly for adults aged 21 years and older. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data from an underage individual has been collected, we will immediately delete the account and all associated data.

If you are a parent or guardian and believe a minor has created an account on cg77, please contact us immediately at support@cg77.best so we can take appropriate action.

Cg77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform features. When we make material changes, we will notify you via your registered email address and through a prominent notice on the platform at least 7 days before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how cg77 protects your data. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. Continued use of the platform after changes take effect constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests related to this Privacy Policy or the way cg77 handles your personal data, please don't hesitate to get in touch with our Data Privacy Officer:

• Email: privacy@cg77.best
• General Support: support@cg77.best
• Live Chat: Available 24/7 through the platform (log in to access)
• Response Time: Within 15 business days for formal data requests; within 24 hours for general inquiries

This Privacy Policy was last updated on January 1, 2025 and supersedes all previous versions.